Home Care and Live-in Care

Independent Home Living

Flexible home care for independence

and peace of mind

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Flexible home care for independence and peace of mind

Enjoy the safety and peace of mind of professional care while living independently in your own home. How? With Walfinch you can.

Walfinch is an English home care company that provides care nationwide. Our care service is different: we’re not just about maintaining your life, but enhancing it. Our carers aim to help you do more, see more, be more.

We offer many types of care, including elderly care, home health care, personal care, and care for people with Dementia, Alzheimer’s disease, Multiple Sclerosis and many more. Visit our Homecare services.

Design your own care. With Walfinch you are free to design your own care, whether it’s just a few hours each week, temporary help, or 24/7 live-in care. We are flexible, so you can combine any aspects of our services to suit yourself.
Our carers are the most important people in our organisation and they have all passed the mum test. “When we are hiring them, we always ask ourselves, ‘is this the sort of person we would be happy to have looking after our mums?’” says Amrit Dhaliwal, the Walfinch Chief Executive Officer.

Our carers are people with compassion and empathy, who love to bring a smile to the faces of all the people they help. We believe in looking after them well, so that they look after you well too.

All have had exceptional professional training, that is updated throughout their career. We value our carers – one of the reasons that the majority of them stay with us year-on-year.

How to get Walfinch care?

Of course we will follow up with you and your family to ensure everything is just right from the start, and we will do additional follow-ups periodically, to ensure you continue to get excellent care

Why home care?

Domiciliary care is widely considered a better alternative to residential care, where possible.

of life and can also help reduce the pressure on our wonderful, but over-stretched NHS.”

A staggering 97 percent of people do not want to go into a care home if they become ill or less able to cope.

* The analysis, commissioned by the Live-in Care Hub, uses published data and proprietary research by the Personal Social Services Research Unit (PSSRU), a collaboration between University of Kent and the London School of Economics.

The Better at Home report* revealed significant benefits for the health and safety of people receiving care at home compared to those living in care homes.

Its conclusions include: “…not only do individuals want to remain in their own home should they need care, but it is also safer for them to do so. In addition to the physical benefits of remaining in their own home, evidence shows the mental wellbeing benefits improve quality

Home care means remaining among the people, things, and places you know and love. Care at home means you don’t have to separate from everything that is familiar. As much as you are able, you can continue to sleep in your own bed, enjoy the food you like served on your own plates, keep your pets, enjoy your garden, and entertain family and friends. With the help of your carer you can continue to live life to the full.

Domiciliary care is widely considered a better alternative to residential care, where possible.

A staggering 97 percent of people do not want to go into a care home if they become ill or less able to cope.

The Better at Home report* revealed significant benefits for the health and safety of people receiving care at home compared to those living in care homes.

Why use Walfinch?

National brand providing outstanding care across the country

Over 600 care staff and 600 clients nationwide

Using technology to enhance care but never to replace it

Our own in-house trainers providing ongoing, high-quality carer training

Majority of our carers stay year-on-year - more chance to get to know your carer well

Local, highly trained carers and Managing Director providing a personal service, with a robust back-office support team

National provider with all the corporate type systems and compliance systems but with a very personal local office with a local MD that is available

Why us?

We know that arranging extra care can sometimes be a diffcult and emotional decision for the whole family. We can advise you on this delicate issue.

Walfinch care combines the reassurance of national corporate back-up and care compliance systems, with a local office and Managing Director, who you can consult for care advice.

Find your local branch for expert advice, with no obligation.

The Practicalities

It’s not always practical or possible for a family member to provide the help they’d like to give. Flexible, home care from Walfinch can be the solution, combining care with independence, and delivering confidence and peace of mind for families.

The types of care and care levels can be flexed to suit changing support needs – and we even offer a try-out care package so you can see what it’s like.

Admitting that extra care is required can be a difficult and emotional decision for the whole family. We can advise you on this delicate issue, so feel free to call us with no obligation.

We are what we repeatedly do. Excellence, then, is not an act, but a habit. — Aristotle

Our values

Integrity

We only make agreements we intend to keep. We hold ourselves accountable and have high ethical standards, whilst building trust through responsible actions and honest relationships.

Excellence

We have a passion for what we do, we are proud of who we are, and we look beyond the present to deliver future value.

Teamwork

We achieve more when we collaborate by sharing our skills, knowledge, and experience, working as one team effectively towards the same goal.

Fun

We find ways to have fun because we enjoy what we do. We believe in a work, life balance which increases productivity.

Bespoke home care tailored to YOU

Everyone is different, so our home care service can be tailored to your individual needs, from just an hour a week to as often as you need it – even 24hour live-in care.

You and your family can create your own personal care package to include any of the following options. We’re flexible, so you can mix and match.

Housekeeping & companionship

Our carers can provide many kinds of assistance to maintain happiness at home. Here are just a few:

Companionship care – a friendly face, a cuppa and a chat can help alleviate isolation
Help with hobbies, pastimes and projects
Overnight care
Light house-cleaning duties
Laundry and bed-making
Meal planning and preparation
Pet care, including dog walking
Shopping
Concierge services, such as managing domestic admin and tasks, including dealing with post and paying bills

For a full list see our services page.

Personal care and hygiene

Maintaining your personal comfort by providing any assistance you need with:

Morning and bedtime routines
Washing, showering and bathing
Dressing and hairstyling

Keeping you mobile, taking you out

Our carers are trained in various aspects of fitness and mobility support, and can:

Accompany you on walks and outings
Provide help and encouragement with physio exercises
Help you move around better, including with hoisting and lifting equipment

Helping with medicine and treatment

Our carers are trained to help with:

Ensuring you get the right medicines at the right times
PEG feeds
Changing dressings
Exercises

Help to arrange and attend healthcare appointments

Our care team can work closely with District Nurses and other community health networks to assist with making appointments – and can even go with you if you wish.

Walfinch is Going Green

Testimonials

I needed twice daily help after a major shoulder operation. The service was excellent. The ladies looked after my personal needs and helped around the house. They helped with my very important exercises. Very bright, cheerful and competent. I am sure this helped with my recovery. Punctuality was pretty good. Took me for a short walk twice a day. I would recommend this agency.

My mother has been very happy with the service, frequently commenting on the care and kindness of the three carers she has met. This has been a very considerable help to the family as we can now be confident that she is much less isolated than formally and able to get help with a range of daily needs.

The manager listened to our requirements and has been helpful, kind and efficient in caring for my dad. She communicates well with us and offers positive suggestions to help Dad. She and her staff are always happy, kind and respectful which we are very grateful for.

All the team are really very nice and some, in particular, are really thoughtful and know me so well. They know how to time things to get everything done. Very considerate. Highly reliable and dependable. Would highly recommend.

Get in touch with our team

To find out how Walfinch care can work for you, speak to a member of our team.

Call us:
0123 563 4893

Walfinch care services in your area:

Look out for new branches of Walfinch opening soon, offering quality home care near you.